OUR COVID-19 RESPONSE/FAQ'S

AS OF 5/24/21 STATE OF MAINE IS IMPLEMENTING THE FOLLOWING (WHICH WE WILL BE FOLLOWING)

BASED ON MAINE & FEDERAL CDC GUIDELINES,

WEARING A FACE MASK INDOORS IS OPTIONAL.

 

CDC STRONGLY RECOMMENDS THAT THE UNVACCINATED CONTINUE WEARING MASKS

FOR THEIR SAFETY & SAFETY OF OTHERS.

 

CHILDREN UNDER 12, SINCE NOT YET ELIGIBLE FOR

VACCINATION ARE EXPECTED TO WEAR A MASK INSIDE.

 

WE ALSO ASK ALL UNVACCINATED CUSTOMERS TO BE MASKED

OUR STAFF WILL BE ALLOWED TO BE UNMASKED AFTER THEY HAVE

SHOWN US PROOF OF FULL VACCINATION (2 WEEKS AFTER LAST SHOT).

*WE WILL CONTINUE TO LIMIT THE NUMBER OF PEOPLE IN OUR LOBBY AS WE ALL ADJUST.

*WE WILL CONTINUE TO HAVE ONE DOOR FOR "ENTER" AND ONE FOR "EXIT"

*WE ARE OFFERING SERVICE AT OUR TAKE OUT WINDOW EVERY EVENING & IF STAFFED ENOUGH IN  AFTERNOON, OUR GOAL IS TO HAVE IT AVAILABLE (SAME GUIDELINES APPLY)

*WE WILL CONTINUE TO DO ORDER AHEAD PINTS, QUARTS & SUNDAE KITS - DURING CERTAIN DAYTIME HOURS (TBA)

*WE WILL NOT OFFER SAMPLES THIS YEAR AGAIN DUE TO REMOVAL OF MASKS (COULD CHANGE IF GUIDELINES CHANGE)

*WE WILL TAKE PAYMENT BY CREDIT CARD & CASH AGAIN THIS SEASON

HOW WE'RE KEEPING OUR STAFF SAFE & YOU:

1) WE WILL CONTINUE TO MONITOR EMPLOYEES' HEALTH AS THEY ARRIVE FOR WORK TO DETECT ANY FEVER. NO ONE WITH ANY SYMPTOMS OF ILLNESS (COVID OR OTHERWISE) WILL BE ALLOWED TO WORK, THIS MAY CAUSE A SHORTNESS OF STAFF FOR THAT SHIFT AND WE APOLOGIZE, BUT OBVIOUSLY WE ALL REALIZE THE NEED FOR THIS.

2) ALL STAFF WORKING IN SHOP & PREPARING WAFFLE CONES THAT ARE NOT FULLY VACCINATED WILL BE WEARING A MASK/FACE COVERING..  WE WILL WEAR GLOVES WHEN APPROPRIATE COMPLETING CERTAIN DESIGNATED TASKS OTHERWISE WE WILL FOLLOW THE MAINE CDC GUIDELINES AS FOLLOWS, "GOOD HAND HYGIENE PREVENTS SPREAD OF DISEASE. THE BEST HAND HYGIENE IS FREQUENT HAND WASHING. EMPLOYEES SHOULD PRACTICE FREQUENT HAND WASHING & SANITIZING. GLOVES ARE NOT A REPLACEMENT FOR GOOD HYGIENE. HAND SANITIZER CANNOT BE USED FOR FOOD PREPERATION/IN PLACE OF HAND WASHING"​​

3) PLEXI GLASS "SNEEZE SHIELDS" WILL REMAIN (A LITTLE SMALLER THIS SEASON) OVER OUR COUNTER IN THE LOBBY TO PROTECT OUR STAFF, PRODUCT, AND SERVING SURFACES FROM OUR MANY GUESTS.

4) STAFF WILL HAVE DESIGNATED "TASKS" - SCOOPERS WILL NOT BE DOING ORDERS OR HANDLING MONEY

THIS MEANS MORE STAFF ON PAYROLL FOR US- MORE EXPENSE & CAN BE MORE OF A WAIT FOR YOU, BUT WE FEEL IT IS IMPORTANT.